First Impression users can permanently delete their account and associated data directly from the app.
How to Delete Your Account
1Sign in to your First Impression account.
2Open My Profile.
3Scroll to the bottom of the profile page.
4Select Delete Account.
5A confirmation window will appear.
6Select “Yes, delete everything” to permanently delete your account.
This action is permanent
Deleting your account permanently removes your First Impression profile, uploaded photos, and associated account data. This action cannot be undone.
Information We May Retain
Certain information may be retained where required for legal, security, fraud-prevention, transaction, or regulatory purposes. This can include:
•Transaction records: Records of payments and subscription activity, retained for the period required by tax and financial regulations (typically up to 7 years).
•Fraud & abuse prevention: Limited identifiers used to prevent repeat abuse, fake accounts, or chargeback fraud.
•Legal & safety obligations: Data we are legally obligated to retain or that is necessary to resolve disputes and enforce our agreements.
Retained information is kept only for as long as necessary to fulfill the purpose above, and is then permanently deleted or anonymized.
Need help deleting your account?
If you're unable to access the in-app deletion option, our support team can assist you with account deletion.
You do not need to be logged in to view this page. Account deletion is available to all users at no cost.